Do You Wonder What Your Customers Think of Your Website?

Usability testing is a great way to understand how people browse your website and what problems they may encounter along the way, leading to abandoned carts or poor conversions.

A Top Rated Website Design Company in Albany NY

See what our clients are saying about our professional web design services.

      EXCELLENT  
   Based on 60 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Wendy Ruhlig 
 
 
 
 Trustindex verifies that the original source of the review is Google. We worked with Dan to revamp our company website. The results far exceeded our expectations, and we couldn't be happier with the new site. We will absolutely be working with Dan again on future projects, and we highly recommend Bocain Designs to anyone! Thank you so much, we appreciate it!
  
 
      Posted on Google  
   
   Allen Hayes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dan Bochichio and the team at Bocain Designs have been excellent to work with on my Axcess Insurance website. They’re responsive, knowledgeable, and make the process easy from start to finish. Any updates or adjustments I need are handled quickly and professionally, and they always explain things clearly. My site looks sharp, performs well, and truly represents my agency. As a business owner, I appreciate how reliable and proactive they are. I highly recommend Bocain Designs to anyone looking for a trustworthy, results-driven web designer.
  
 
      Posted on Google  
   
   Tony Li 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dan cleaned up the mess I had made of our websites after a bot attack. He was friendly, fast, and clear, and charged a very fair price. I'll definitely be recommending Bocain Designs to any friends who are in need of web design and website services.
  
 
      Posted on Google  
   
   Kinetic Massage Works 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dan and his team rescued me from an unscrupulous company that used a "proprietary software" that ensured I could not make any changes to my own site without paying them.
Bocain built me a new, streamlined, and gorgeous site in two weeks.  They were through and patient with the updates/changes and always on top of things.  I love the new site, and it's 100% WordPress, so I can make my own updates now.  Dan also sent along a video teaching me how to do that. 🌟🌟🌟🌟🌟💯😊!
  
 
      Posted on Google  
   
   George Hijazin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dan & JJ at Bocain Designs brought my vision for Golden Orchid Collective to life in the most beautiful way. The website is elegant, user friendly, and perfectly represents my brand. Dan was responsive, creative, and made the whole process smooth from start to finish. Highly recommend Bocain Designs services for anyone looking for a stunning, functional website!
  
 
      Posted on Google  
   
   Valor Jets 
 
 
 
 Trustindex verifies that the original source of the review is Google. Bocain Designs did a great job transforming our website into a polished, professional platform that fits our brand well. They were attentive to our requests and worked hard to incorporate each detail. Communication has been smooth throughout, and they offered helpful solutions whenever we ran into challenges. They have been a solid choice for improving our company's online presence.
  
 
      Posted on Google  
   
   Michelle Gage 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have really enjoyed working with Dan and his team, we couldn’t be happier with the results! We are impressed with Dan’s expertise, commitment to finding solutions and keeping communication open. The Bocain Design team is incredibly patient and informative and we highly recommend them for any web development needs.
  
 
      Posted on Google  
   
   Adam Baker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent and Reliable!  Great problem solving skills!  Very creative!  Always a pleasure to work with!
  
 
      Posted on Google  
   
   Kameron C 
 
 
 
 Trustindex verifies that the original source of the review is Google. One of the very best my agency has worked with! Efficient, punctual, and professional. Did exactly what I asked for and even offered suggestions on improvements! We 100% recommend using Bocain Designs!
  
 
      Posted on Google  
   
   Kate Strong 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly, high quality work. Dan helped me integrate shopping on my website and refresh my brand. He was very helpful, patient and completed the work to a high quality.

Even after delivering the work, he was still happy to help answer some questions I had about the site. I'll definitely be using his services again!

We’ll Review Your Website Test Results Together

After your website test has been completed, we’ll deliver a full report of our findings and schedule a time to go through the report with you on a live call.

Most of our clients find it easiest to have a live call to discuss the website test results and to come up with a strategy for fixing website bugs and implementing any solutions we’ve outlined from our website tests.Our design services ensure that your website is easy for your team to manage while offering a high quality user-friendly for your audience. With a focus on functionality and performance, your website will be designed to drive engagement and conversions.

See What Our Website Testing and Conversion Optimization Clients Have to Say About Our Services

“This is the second time that I have ordered from him. By following the first review and suggestions he gave me, my website sales literally tripled. I went from 10 sales a month to over 30 sales after renovating the site. If you find that you are struggling with site success, you need is unbiased review.“

KJ,Online Stereo Equipment Distributions

“Bocain Designs has been an excellent partner for iCabinetry! They completely revamped our website and started us on a journey that has quadrupled our sales so far. We highly recommend Dan and the team at Bocain Designs!”

Keith,iCabinetry

Contact Us

If you’d prefer to give us a call, you can leave us a voicemail by calling 518-350-9320 and we’ll get back to you as soon as possible.

Have Questions?

What is usability testing? Why is it valuable to my business?

No one likes visiting a slow website, or a site where it’s unclear as to what to do. Usability testing can catch these problems and find ways to solve them. When a website is easy to follow and explore, they generate more leads.

What type of web accessibility testing do you do?

We check your source code for certain “signals” that should be present.

We review your website’s overall usability and how well it is to understand your content.

There are also design elements (contrast, content sizing, behavior) that need to be considered for improving accessibility.

What are the benefits of having a usability test or website audit?

A usability test helps you improve your website’s effectiveness. You will learn about issues with the user experience, on-page content, and the overall structure of the interface design. Fixing these problems will lead to happier website visitors and more leads for your business.

I already have a website and it’s working great, do I need to conduct an audit?

That is up to you. Even if your website is “perfect” and getting “plenty of business” you need to ask yourself a question. Would you like more business? Similar to A/B testing, you never know when you’re leaving traffic or sales on the table. A usability test is never a waste of time.

What does the website audit delivered report look like?

You will receive a multi-page PDF. This document is broken into sections focusing on the user interface, user experience, content analysis, and the technical audit. Screenshots and comments can all be found within this document. Video files will be provided as well.

After the website audit, can you update my website to include your suggestions?

Typically, yes. After reviewing your document, just let us know which adjustments you want to be implemented and we can provide a rate.. This document is broken into sections focusing on the user interface, user experience, content analysis, and the technical audit. Screenshots and comments can all be found within this document. Video files will be provided as well.